Frequently Asked Questions

Welcome to our online store where you can order fresh roasted Cup A Joe coffee beans (whole bean or ground). Listed below are answers to frequently asked questions.

When will my coffee be roasted?
To insure that you get the freshest coffee possible, all beans are roasted to order, usually on the same day or the day after an order is placed.

When will my coffee be shipped?
We will ship your coffee on the same day it is roasted. We may delay roasting/shipping if you order late in the week, so your beans do not sit at UPS over the weekend.

I have a Cup A Joe Bean Card from in-store purchases.  Can I use it for online purchases?
Unfortunately, we cannot honor or stamp Bean Cards for online purchases.  Instead, we offer Free Ground UPS Shipping for orders over $75.00.

How will my coffee be shipped, and how much will shipping cost?
We ship most orders via UPS.  Actual UPS shipping charges for your delivery address will be shown when you checkout.

Do I have to pay Sales Tax for my online purchases?
We are required to collect North Carolina State Sales Tax (currently 7.75%) for orders shipping to addresses in North Carolina. No Sales Tax is collected for orders shipped outside North Carolina.

My question is not addressed here.  How do I contact you for more information?
Contact us as shown below.  E-mail is monitored daily and is the preferred method of contact.

E-mail: cupajoe@cupajoe.com

Cup A Joe
3100 Hillsborough St.
Raleigh, NC 27607
Tel. 919-828-9665